Source: Cityworks AMS

Collection System Operations

249 miles of gravity main, 6 miles of force main, 17 lift stations — April 2026

Permit headroom6.95 / 12.50 MGD — 44.4% headroom

NPDES CA0038539

Key insights — Apr 26

Derived from this page’s source data

SSO

2 overflows, 1 reaching surface water

Fiscal-year rate 10.98 per 100 miles and 18,142 gallons per 100 miles — the State Water Board benchmark metrics.

Maintenance

74.0% of work orders preventive

795 work orders closed, 35.4 miles cleaned, 25 emergency responses and 20 after-hours callouts.

Lift stations

1 of 17 lift stations flagged for action

Driven by run-time imbalance, alarm counts or overdue generator testing.

Rehab

13,647 ft at PACP grade 4–5

Estimated $5.6M of rehabilitation demand feeding the CIP pipeline.

Work orders closed

128

145 initiated this month

Preventive share

60.7%

target 70% planned work

Miles cleaned

35.4

71% of system FYTD

SSOs this month

10.98 per 100 miles FYTD

Avg. response

2.4 hr

20 after-hours callouts

Work order mix by category

24 months · count

Service requests by problem code

68 requests

Sanitary sewer overflow log

trailing 12 months · CIWQS reportable

Spill ID	Date	Location	Category	Est. gal	To surface water	Cause	Response
SSO-2026-31	04/02/2026	2938 Road 20, Richmond	Category 1	2,853	157	Roots	87 min
SSO-2026-30	04/12/2026	2328 Giaramita St, San Pablo	Category 3	1,134	—	FOG	68 min
SSO-2026-29	03/26/2026	2374 Appian Way, Pinole	Category 3	1,845	—	Debris	43 min
SSO-2026-28	03/13/2026	1113 Market Ave, Pinole	Category 3	1,083	—	Pipe Structural Failure	88 min
SSO-2026-27	03/12/2026	1151 Hilltop Dr, San Pablo	Category 3	2,257	—	Pipe Structural Failure	41 min
SSO-2026-26	03/10/2026	1240 Hilltop Dr, Rollingwood	Category 3	1,456	—	Debris	48 min
SSO-2026-25	02/17/2026	2130 Road 20, Tara Hills	Category 3	2,351	—	Capacity	81 min
SSO-2026-24	02/24/2026	3304 Hilltop Dr, Tara Hills	Category 3	1,877	—	FOG	49 min
SSO-2026-23	02/10/2026	3864 San Pablo Ave, El Sobrante	Category 3	1,541	—	Pump Station Failure	42 min
SSO-2026-22	01/18/2026	933 Church Ln, El Sobrante	Category 3	2,129	—	Pump Station Failure	55 min
SSO-2026-21	01/17/2026	688 San Pablo Ave, Pinole	Category 2	877	76	Roots	70 min
SSO-2026-20	01/05/2026	1527 San Pablo Ave, Richmond	Category 2	558	149	FOG	54 min
SSO-2026-19	01/04/2026	1657 Road 20, Richmond	Category 3	1,388	—	Capacity	41 min
SSO-2026-18	01/15/2026	3650 San Pablo Ave, San Pablo	Category 3	1,145	—	Roots	44 min

Showing 14 of 31 rows

State Water Board benchmark basis: 10.98 spills and 18,142 gallons per 100 miles of collection system, fiscal year to date — the metric used for regional peer comparison in CIWQS.

Spill cause analysis

trailing 12 months

CCTV inspection — PACP structural grades

13,647 ft at Grade 4–5 — estimated rehabilitation need $5,622,564

Lift station performance

17 stations

Station	Run hrs	Starts	Alarms	Generator test	Last insp.
LS-01 Rumrill	207.5	1,032	2	Current	04/10/2026
LS-02 Giant Rd	269.9	587	5	Current	04/14/2026
LS-03 Hilltop	98.2	1,572	2	Current	04/09/2026
LS-04 Parr	70.3	634	7	Current	04/02/2026
LS-05 Church Ln	158.8	860	5	Current	04/22/2026
LS-06 Vale	299.7	737	3	Current	04/09/2026
LS-07 Wildcat	334.5	2,945	4	Overdue	04/19/2026
LS-08 Bayview	301.7	726	3	Current	04/12/2026
LS-09 Tara Hills	66.4	2,939	3	Current	04/09/2026
LS-10 Pinole Creek	329.0	606	0	Current	04/18/2026
LS-11 Atlas	317.6	1,281	4	Current	04/28/2026
LS-12 San Pablo Dam	112.2	1,193	6	Current	04/06/2026
LS-13 Broadway	315.6	2,610	4	Current	04/06/2026
LS-14 El Portal	354.2	2,207	2	Current	04/22/2026
LS-15 Verde	155.1	1,627	5	Current	04/20/2026
LS-16 Sanford	261.2	1,370	5	Current	04/28/2026
LS-17 Market	183.0	1,191	5	Current	04/18/2026

Service request detail

Cityworks SR records

Request	Received	Problem	Address	Response	Status	Result
SR-2026-04000	04/20/2026	Locate Request	371 Church Ln, El Sobrante	96 min	Closed	Root Cut
SR-2026-04001	04/26/2026	Manhole Overflow	111 Rumrill Blvd, Pinole	68 min	Closed	Repaired
SR-2026-04002	04/28/2026	Debris/Obstruction	2238 Market Ave, Richmond	267 min	Closed	No Agency Responsibility
SR-2026-04003	04/12/2026	Locate Request	3377 Road 20, Richmond	191 min	Closed	No Agency Responsibility
SR-2026-04004	04/04/2026	Locate Request	1776 San Pablo Ave, El Sobrante	191 min	Closed	Cleared — Hydroflush
SR-2026-04005	04/19/2026	Debris/Obstruction	3192 Parr Blvd, Richmond	60 min	Open	Pending
SR-2026-04006	04/12/2026	Sewer Backup	1555 Appian Way, Pinole	45 min	Closed	No Agency Responsibility
SR-2026-04007	04/26/2026	Debris/Obstruction	1279 May Rd, Rollingwood	105 min	Closed	No Agency Responsibility
SR-2026-04008	04/19/2026	Lateral Inquiry	2694 San Pablo Ave, Pinole	121 min	Closed	Cleared — Hydroflush
SR-2026-04009	04/27/2026	Odor Complaint	3810 San Pablo Ave, Bayview	53 min	Closed	Root Cut
SR-2026-04010	04/11/2026	Odor Complaint	1815 Appian Way, Bayview	84 min	Closed	Repaired
SR-2026-04011	04/14/2026	Locate Request	2264 Willow Ave, San Pablo	57 min	Closed	Referred to CCTV
SR-2026-04012	04/23/2026	Sewer Backup	2442 May Rd, Bayview	120 min	Closed	Repaired
SR-2026-04013	04/30/2026	Lateral Inquiry	3263 Appian Way, Richmond	101 min	Closed	No Agency Responsibility
SR-2026-04014	04/22/2026	Lateral Inquiry	1262 Market Ave, Rollingwood	199 min	Closed	Repaired
SR-2026-04015	04/22/2026	Debris/Obstruction	1969 Hilltop Dr, Pinole	94 min	Closed	No Agency Responsibility

Showing 16 of 68 rows

Work order detail

labor, equipment and material cost by work order

Work order	Template	Category	Asset	Crew	Labor hrs	Equip hrs	Material	Total cost	Status
WO-2026-0400	Root Control Treatment	Preventive	Gravity Main · GM-4394	Hydro Crew	23.2	4.9	$1,816	$4,425	Closed
WO-2026-0401	Pump Rebuild	Corrective	Lift Station · LS-04	CSO Crew B	21.2	1.5	$2,949	$5,101	Closed
WO-2026-0402	Manhole Inspection & Repair	Corrective	Manhole · MH-10396	Electrical/I&C	15.7	5.7	$2,284	$4,236	Closed
WO-2026-0403	Root Control Treatment	Preventive	Gravity Main · GM-4560	Electrical/I&C	3.9	7.0	$2,975	$3,895	Closed
WO-2026-0404	Spot Repair — Point Excavation	Capital	Gravity Main · GM-4259	CSO Crew A	8.0	4.6	$1,413	$2,540	Closed
WO-2026-0405	Emergency Backup Response	Emergency	Lateral · GM-4737	Mechanical Crew	3.1	2.8	$3,095	$3,611	Open
WO-2026-0406	Gravity Main Cleaning	Preventive	Gravity Main · GM-4191	Electrical/I&C	11.4	2.4	$1,076	$2,358	Closed
WO-2026-0407	Spot Repair — Point Excavation	Capital	Gravity Main · GM-4740	CSO Crew A	22.8	5.1	$2,100	$4,687	In Progress
WO-2026-0408	Emergency Backup Response	Emergency	Lateral · GM-4611	Mechanical Crew	11.6	0.8	$848	$2,024	Closed
WO-2026-0409	Manhole Inspection & Repair	Corrective	Manhole · MH-10843	CCTV Crew	15.1	8.5	$3,026	$5,139	Closed
WO-2026-0410	Root Control Treatment	Preventive	Gravity Main · GM-4656	Mechanical Crew	10.3	1.7	$2,983	$4,104	Closed
WO-2026-0411	Manhole Inspection & Repair	Corrective	Manhole · MH-10264	Electrical/I&C	16.8	6.7	$1,076	$3,211	Closed
WO-2026-0412	Pump Rebuild	Corrective	Lift Station · LS-12	Hydro Crew	14.5	5.1	$1,206	$2,996	Closed
WO-2026-0413	Emergency Backup Response	Emergency	Lateral · GM-4172	CSO Crew A	22.1	8.9	$2,629	$5,445	Open
WO-2026-0414	Root Control Treatment	Preventive	Gravity Main · GM-4749	Electrical/I&C	5.4	4.5	$2,398	$3,267	Closed
WO-2026-0415	Root Control Treatment	Preventive	Gravity Main · GM-4498	CSO Crew A	8.1	7.0	$1,442	$2,766	Closed
WO-2026-0416	Emergency Backup Response	Emergency	Lateral · GM-4703	CSO Crew B	19.1	1.6	$3,267	$5,225	Closed
WO-2026-0417	Manhole Inspection & Repair	Corrective	Manhole · MH-10741	CCTV Crew	2.4	1.8	$1,315	$1,686	Closed
WO-2026-0418	Pump Rebuild	Corrective	Lift Station · LS-08	Hydro Crew	7.4	6.2	$348	$1,542	Closed
WO-2026-0419	Root Control Treatment	Preventive	Gravity Main · GM-4002	CSO Crew A	7.2	0.9	$214	$975	Closed

Showing 20 of 145 rows